Coursera

The Boss

A decision-making simulator in which the player becomes an HR Director, keeps the company stable and protects their leadership position.

Online educationOrganizational Management course learners
The Boss decision card and company indicators
01

Business challenge

Support learner retention and course completion in an online Organizational Management course.

02

Objective

Give learners a safe setting to practise management decisions and experience their consequences.

03

Player experience

Short situations arrive as cards. The player chooses a response, then sees how the choice changes sales, staff loyalty and public image.

04

Mechanics and behavioral purpose

MechanicPurpose
Branching decisionsTurns management theory into a concrete choice.
Delayed consequencesShows trade-offs rather than a single obvious answer.
Three-variable systemMakes the organisation feel interconnected.
05

Source-bound results

Reported outcomes

+23%reported improvement in game-driven learning outcomes
+7%reported increase in retained knowledge
+28%reported increase in user satisfaction

Measurement approach

The presentation compares game-driven learning with traditional training, but does not document the sample, period or research method.

Source context

What the source does not yet explain

The source also shows a 45% metric for user interaction contribution to MOOC success. It is withheld pending clarification of methodology and denominator.

Presentation pages 4, 5
The Boss icon
06

Gameplay excerpt

Model a comparable business scenario.

The calculator uses only your inputs and does not project this case’s historical results.